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Terms and Conditions That Cover How We Work

These terms set out the rules between you and asian300 — what your account covers, how deposits and withdrawals via DANA, OVO, and GoPay are handled, and what applies when you access our services where local law permits.

DANA, OVO, GoPay coveredAccount eligibility appliesIndonesia access where law permitsMobile and browser sessions included
asian300 Terms and Conditions That Cover How We Work
CONTACT FOR TERMS

Reach Us About These Terms

If any part of these terms isn't clear, or you believe something in your account has been applied incorrectly, our support team can help. You can reach us through live chat from inside your account, by email, or through the help section in the mobile browser. Players in Bandung and Medan reach our support team the same way — there's no regional queue, just one direct line.

Team online

Live Chat

Open live chat from your account dashboard at any time. Queries about account terms, wallet verification, and deposit rules are handled here.

Email Support

Send a detailed message for account-specific questions. Include your registered wallet — DANA, OVO, or GoPay — so we can locate your account quickly.

Help Section

The help section in your mobile browser covers common terms questions, wallet eligibility, and account suspension steps without needing to contact us.

HOW WE HANDLE YOUR DATA

Account Security and What We Keep

Your account data is held securely and is used only to operate your session, verify your wallet identity, and process transactions. We do not sell your personal information. When you connect a payment method — DANA, OVO, or GoPay — we store only the reference needed to process and verify your transactions, not your full wallet credentials. You can request a copy of what we hold about you, ask for corrections, or request deletion by contacting support. Retention periods depend on legal requirements for the region.

Wallet Verification Your DANA, OVO, or GoPay details are verified against your account profile. Only the transaction reference is stored, not your wallet PIN or full credentials.
Account Security Sessions are protected and you'll be asked to re-authenticate after periods of inactivity. Never share your login details — account security is your responsibility too.
Data Access Requests You can request what personal data we hold, ask us to correct it, or request removal. Contact support with your registered wallet name and account email.
Retention and Compliance We keep records as required under applicable law for the region. When retention is no longer required, data is deleted according to our internal schedule.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to your account, deposits, and access. If your question isn't here, live chat or email support can help directly.

Yes. Every deposit method — including DANA, OVO, and GoPay — is covered by these terms. The rules for each transaction are shown at the point of deposit.

Access depends on your location and local law. We make the platform available in regions where local law permits it. Check eligibility for your specific area before registering.

Your account may be suspended while we verify the details. To avoid this, make sure your registered OVO, DANA, or GoPay name matches the name on your account exactly.

Contact support via live chat or email and provide your registered wallet and account email. We'll process your request in line with applicable local law requirements.

No. Each account is for one individual only. Sharing access is a breach of these terms and may result in your account being suspended or closed without prior notice.

The current version published on this page applies. We notify you of material changes. Continuing to use your account after an update means you accept the revised terms.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.