Reference

How asian300 Handles Your Personal Data

This page explains exactly what personal data asian300 collects when you open an account, top up via DANA, OVO or GoPay, and use our platform — and how we keep that data secure. Availability depends on local law and eligible regions in Indonesia.

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asian300 How asian300 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a practical approach to data security — layered technical controls, clear retention rules and a straightforward process for you to exercise your rights. Every detail below reflects how asian300 actually operates, not just policy language.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how our platform is used. You can manage cookie preferences through your browser settings at any time.

Account Security Measures

Your account login is protected by OTP verification sent to your registered mobile number. We flag unusual access patterns automatically and may prompt re-verification if something looks off.

Data Retention Rules

We keep transaction records — including DANA, OVO and GoPay payment history — for as long as required by applicable law. Account data is deleted or anonymised after you close your account, subject to legal hold periods.

Your Rights and How to Use Them

You have the right to access, correct or request deletion of your personal data. Submit a request through live chat or email, and we will confirm receipt and respond within the timeframe local law requires.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you have questions about how your data is stored, want to update your account details, or need to make a data-access request, our support team is here to help. You can reach us through live chat, email or our in-app help centre — choose whichever fits your situation. Players in Bandung and across Indonesia use these same channels to resolve account and wallet queries quickly.

Team online

Live Chat

Open the live chat widget from any page on asian300. Our team handles privacy questions, account data requests and wallet-related concerns directly through this channel.

Email Support

Send your data-access or correction request to our support email. Include your registered mobile number and a brief description of what you need — we respond in order of receipt.

In-App Help Centre

The help centre inside your asian300 account has a dedicated privacy section. You can submit a request form there, and we log every submission so nothing gets missed.

Common Questions About Your Data on asian300

These are the questions we hear most from people in Indonesia about how asian300 handles personal data. If your question is not covered here, our support team can help directly.

We collect your name, email, phone number and the wallet details you register — such as your DANA, OVO or GoPay account number. We also log device and IP data for security purposes.

We share data only with payment processors needed to complete your transactions, like the rails behind DANA, OVO and GoPay. We do not sell your personal data to advertisers or unrelated third parties.

Retention periods depend on the type of data and what local law requires. Transaction records are kept for legally mandated periods; account data is removed or anonymised after account closure.

Yes. Contact our support team via live chat or email with your registered mobile number. We will verify your identity and send you the data we hold within the timeframe local law sets.

Submit a correction or deletion request through live chat, email or the in-app help centre. Include your registered account details so we can locate and update your records accurately.

Wallet identifiers are stored only as long as needed to process and record the transaction. We do not retain full wallet credentials beyond what the payment processor requires to complete the transfer.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.