Reference

How We Run Things at asian300

This page covers the legal framework behind your account — what we collect, how we protect it, and what conditions apply when you access asian300 from Indonesia where local law permits. We keep the language plain so you know exactly where you stand.

Account TermsData & PrivacyDANA, OVO, GoPay Wallet ConditionsCookie PolicyJurisdiction Notice
asian300 How We Run Things at asian300
ACCOUNT & DATA STANDARDS

How We Handle Your Data and Account Security

What We Collect

We collect the information you provide at registration — name, email, and linked wallet details like DANA or OVO — plus standard session data. Nothing beyond what account operation requires.

Cookie Use

We use cookies to maintain your login session, remember your preferred lobby view, and measure page performance. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account data is retained while your account is active and for a period afterward as required by applicable rules. You may request a summary of stored data or account closure via our support email.

Account Security Steps

Login uses OTP verification linked to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact live chat — we can freeze the account while you secure it.

POLICY CONTACT PATHS

Reach Us About Legal or Account Issues

Team online

Live Chat

Reach our Indonesia support team directly through the live chat icon in the mobile app or browser lobby. Use this for urgent account or wallet questions.

Email Support

Send account-specific legal queries, verification requests, or data access questions to our support email. Include your registered account name for faster handling.

In-App Messaging

Log in to your asian300 account and use the message centre for non-urgent policy questions. Responses are threaded so you keep a clear record of what was discussed.

Common Questions About Our Terms

These are questions Indonesia account holders ask most often about how our terms, data practices, and account conditions work. If your question is not listed, live chat is the fastest way to get a direct answer.

Access depends on local law and is only available where regulations in your region permit it. Confirm eligibility before opening an account — we cannot determine your local legal position for you.

Yes. Send a data access request to our support email with your registered account name. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Verification protects your wallet — DANA, OVO, or GoPay — from being used by someone else. It is a standard step before any withdrawal is released, not a restriction specific to your account.

Use the password reset flow on the login screen. An OTP is sent to your registered mobile number. If you no longer have access to that number, contact support directly to verify your account another way.

You can request account closure through our support email. Some data is retained for a statutory period after closure; we will explain what applies to your account when you submit the request.

Change your password immediately, then contact live chat to flag the issue. We can temporarily freeze the account while you secure your registered mobile number and linked wallets like GoPay or OVO.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.